This computer=good reviews, and Best Buy’s version has some pretty good ones as well.
So I thought to myself, I shall buy one. After finishing that thought, and a healthy pause to make sure that it was finished, I get in my very own car, and drive to the nearest Best Buy only to be told that yes, it is a very good computer but they don’t have any. After checking the fancy Best Buy inventory computer, I learn there isn’t one at any store in the Dallas Fort Worth area. But at least it’s a good computer, it’s not like I wasted a trip or anything only to return home without a crappy computer. No I came home without a very good computer.
Feeling quite proud of my ability to select a high quality computer, I ponder my options.
A nicer computer would be better, I’m fuzzy on a lot of things but in general I understand that better is better so I decide to just buy the fancier version from the website. Expected shipping date in a week. I order it, only to find out in the rarely used Gateway Calendar one week is actually 21 days. It is however negotiable so we negotiate. I spend some more money but Gateway promises their new calendar has special 10 day weeks just for me.
I become enamored with the really helpful order status page they have. So useful. I use it.
It never changes, remaining committed to the original 21 day week. When I call the helpful help line, they tell me not to worry, they have a different calendar they are using for my order and they will stick to the agreed 10 day week (just for me, don’t tell anyone or everyone will want 10 day weeks). So not only am I brilliant, I qualify for special treatment.
Yesterday, the day before the delivery date, I call and inquire as to what is really going on since I no longer am confident in my ability to interpret the Gateway Calendar as displayed on the order status page. The helpful person answering the help line phone informs me that yes, everything is as scheduled and my computer should ship to arrive here today.
Sweet.
We apologize for being unable to ship your items as planned. We expect to ship your items by 04/03/2008
Gateway via Email
Best Buy still doesn’t have any computers either. I’m not exactly sure what it is that Gateway is trying to do here since it obviously doesn’t involve actually providing any computers for purchase. Perhaps this is merely a plan to revise the calendar to some sort of 30 day cycle, thereby reducing the number of weekends.
Order cancelled, I want my weekends back. Guess I’ll get in my very own car and take a trip to Fry’s.